VoiceBots

VoiceBots

The Voice Assistant for your Contact Center

Move your Contact Center from a responsive pressure valve to a proactive driver of business value by Automating the Voice Channel in your Customer Service. Start today acting on your Contact Center pain points and turning efficiency into ROI!

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VoiceBots

Improve Efficiency, ROI and CSAT

Improve the NPS of your Customer Service, while reducing call handling times with success and understanding rates of about 90% for our Voice Bot. Identify call reasons to adjust and review your processes, deliver calls to the right queues or agents, eliminate timeout for processes that can be automated and automate customer data collection before the call is delivered to an agent.

Get Started

VoiceBots

Improve Efficiency, ROI and CSAT

Improve the NPS of your Customer Service, while reducing call handling times with success and understanding rates of about 90% for our Voice Bot. Identify call reasons to adjust and review your processes, deliver calls to the right queues or agents, eliminate timeout for processes that can be automated and automate customer data collection before the call is delivered to an agent.

Get Started

Voice Assistant

Use Cases

Semi-automation

Automates the collection of information to schedule a medical appointment and forwards the call to an agent.

Full Automation

Check the status of a delivery package with a twist, as the order reference is not found or is not correct.

Full Automation

Complete automation of the ordering of a personalized pizza, from the choice of ingredients to the method of delivery and payment.

VoiceBots

Technology to Automate your Customer Service

GoContact.ai is a low-code platform for Customer Service automation. We are Google Cloud partners for innovation and digital transformation, namely for Natural Language IVR, Machine learning, Speech Recognition and Text to Speech. Automate service in your voice channel and expand your capabilities to chat and email automation, increasing efficiency and effectiveness of several critical points in the Contact Center.

Get Started

VoiceBots

Technology to Automate your Customer Service

GoContact.ai is a low-code platform for Customer Service automation. We are Google Cloud partners for innovation and digital transformation, namely for Natural Language IVR, Machine learning, Speech Recognition and Text to Speech. Automate service in your voice channel and expand your capabilities to chat and email automation, increasing efficiency and effectiveness of several critical points in the Contact Center.
Get Started

VoiceBots

An Intuitive Configuration Platform

Our platform was developed so that its configuration is intuitive and guarantees the needs of operations in Customer Service. Use call reasons and service metrics to improve your customer service experience by configuring Call Workflows and Voicebots.
Get Started

VoiceBots

An Intuitive Configuration Platform

Our platform was developed so that its configuration is intuitive and guarantees the needs of operations in Customer Service. Use call reasons and service metrics to improve your customer service experience by configuring Call Workflows and Voicebots.
Get Started

what our

Customers Say

“The voice recognition system was able to automatically process more than 80% of our calls, resulting in the reduction of our call response times in more than 15%.”
María José BaenaCustomer Service Coordinator @ Tinsa Spain
María José Baena

VoiceBots

Scale Interactions with Automation

Engage with your customers with natural language AI powered bots, handle call volume spikes, avoiding losing business and growing your operation. Customer can solve common questions or requests, keeping everybody happy and leaving your agents with the more complex situations.
Get Started

VoiceBots

Scale Interactions with Automation

Engage with your customers with natural language AI powered bots, handle call volume spikes, avoiding losing business and growing your operation. Customer can solve common questions or requests, keeping everybody happy and leaving your agents with the more complex situations.
Get Started

Our Customers

AUTOMATED

their voice, chat and email channels with our bots.
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Integrates with your Contact Center Technology

With GoContact.ai you don’t need change your current Contact Center technology. Our AI solution was developed to work independently and  integrate with the main Customer Service platforms: Avaya, Collab, Five9, Genesys, inConcert, Talkdesk, among others.
 
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Listen how Natural it Sounds

We believe that our success is created by being side by side with our customers and with daily follow-up. Schedule your online and customized demo of our voice automation solution.

Request demo